Question 1

Is there a free trial?

Accepted Answer

Yes. Every new account gets a starter monthly allowance to explore the platform. No credit card required — upgrade only when you're ready.

Question 2

How does pricing work?

Accepted Answer

We offer simple, predictable monthly plans. You get a fixed allowance each month — no surprise per-use charges.

Question 3

Can I change plans anytime?

Accepted Answer

Yes. Upgrade or downgrade from your account settings at any time. Changes take effect at the start of your next billing cycle.

Question 4

How do I export my leads and data?

Accepted Answer

All your data can be exported as CSV or JSON from the dashboard whenever you need it. Your work belongs to you.

Question 5

Can I use SSO or must I use a password?

Accepted Answer

Both. We support Google Sign-In and standard email/password login. You can switch between them anytime from Settings.

Question 6

Is my outreach email routed through CoherentConnect?

Accepted Answer

No. Emails are sent directly from your mailbox using your credentials. We never intercept or relay your mail.

Question 7

How do I delete my account?

Accepted Answer

Email us via the Contact page and we'll process your deletion request. Your data is permanently removed within 30 days.

Question 8

Who should I contact for billing questions?

Accepted Answer

Use the 'Billing & plans' option above to get in touch. We typically reply within one business day.

We're here to help.

Frequently asked questions